We collect the minimum data needed to host your sites and support you — and we never sell personal information to anyone, for any reason.
What We Collect
- Account details — name, email and phone from orders, contact forms and affiliate applications.
- Billing details — processed securely by our payment provider; we never store full card numbers.
- Service data — the files and databases you host, plus server logs used for security and debugging.
- Support history — tickets and chats, so any engineer can pick up where the last one left off.
How We Use It
To provision and secure your services, bill you correctly, answer support requests, and send service notices like renewal reminders and maintenance windows. Marketing emails only go to people who opt in, and every one carries a one-click unsubscribe.
Where Data Lives
Your sites live in the data center you choose — Los Angeles, Dallas, Jacksonville, Roubaix or Toronto. EU customers choosing Roubaix keep data under EU privacy rules. Backups are stored encrypted in a separate facility.
Your Rights
Ask us for a copy of your data, a correction, or full deletion at any time via info@peakreachhosting.com. We respond within 30 days. Domain WHOIS privacy is included free on supported extensions.
Last updated: May 2026.