These terms govern every Peakreach Hosting plan, domain and service. By ordering or using our services you agree to them. If anything here is unclear, ask us before you buy — we answer in plain English.
1. Services & Acceptable Use
We provide web hosting, domains and related services for lawful purposes. You agree not to host spam, phishing, malware, or content that infringes others' rights, and not to abuse shared resources in ways that degrade service for others. We may suspend accounts that threaten network security, with notice wherever possible.
2. Billing, Renewals & Refunds
Plans bill monthly in advance at the price shown on our pricing page — the price you sign up at is your renewal price. Subscriptions renew automatically and can be cancelled in one click; service runs until the paid period ends. Every hosting plan carries a 30-day money-back guarantee on the hosting fees. Domain registrations are non-refundable once registered with the registry.
3. Uptime & Support Scope
We target 99.9% network uptime and monitor every server around the clock. Managed support covers the server, network, control panel, backups and — on WordPress plans — WordPress itself. Custom code debugging, design work and third-party software fall outside managed scope, though we'll always point you in the right direction.
4. Backups & Your Data
We take nightly off-site backups and keep 30 days of generations, but you remain responsible for your own copies of critical data. You own your content and can export or move it at any time; migration assistance is free.
5. Changes & Contact
We may update these terms with 30 days' notice by email; continued use counts as acceptance. Questions about these terms: info@peakreachhosting.com or +678-215-7765.
Last updated: May 2026.